Shipping policy
Processing Time
- All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive a notification once your order has shipped.
Shipping Rates & Delivery Times
We offer the following shipping options:
- Standard Shipping: Delivery within 5-7 business days – $8.00.
- Expedited Shipping: Delivery within 2-4 business days – $15.00
- Free Shipping: For orders over $50.00.
Delivery times may vary depending on your location and the shipping method you select.
Shipping Restrictions
- We currently ship to the United States and the following European countries: Austria, Belgium, the Czech Republic, Denmark, Finland, France, Germany, Ireland, Italy, the Netherlands, Poland, Portugal, Spain, and Sweden. We do not ship to P.O. boxes or freight forwarding addresses. International Shipping
- We ship internationally to the United States and select European countries (listed above). Shipping costs are calculated at checkout based on your location and chosen shipping method. Please note that customs duties, import taxes, and carrier fees for international orders are the customer's responsibility and are not included in the order total or shipping cost. Delivery times may vary by destination. Shipping costs and delivery times for international orders will be calculated at checkout.
- Please note: Customs duties, taxes, and fees may apply and are the customer's responsibility.
Order Tracking
- Once your order has shipped, you will receive a tracking number via email to monitor the progress of your shipment.
- Please allow 24-48 hours for the tracking information to update.
Shipping Delays
- Unexpected delays can occur due to high order volumes, weather conditions, or shipping carrier issues.
- If your shipment is delayed, we will do our best to notify you.
Lost or Damaged Items
- We are not liable for packages once they are in the hands of the carrier. However, we are happy to assist you in filing a claim.
- If your order arrives damaged, please contact us immediately with your order number and photos of the damaged items.